Apple Announced New Self Service Repair Online Store to Let Customers Repair Devices With Genuine Parts

On Wednesday, November 17, Apple makes the big announcement with the introduction of the new “Self Service Repair” program, currently limited to iPhone 12 and iPhone 13 devices.

Apple’s all-new “Self Service Repair” is a step further in the repair industry which lets customers complete their own repairs on their devices with Apple genuine parts and tools. The company said that the new repair program will be first available for all models of the iPhone 12 and iPhone 13 lineup

In the initial stage, it will focus on common repairs like the iPhone display, battery, and camera. The ability for additional, in-depth repairs will be available later next year and the new program will also support repair for Macs powered by M1 chips in the future.

On the company’s great moment of the new Self Service Repair Online Store announcement, Apple’s chief operating officer Jeff Williams said,

"Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed. In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs."

Apple Self Service Repair Online Store will provide over 200 individual and Apple genuine parts and tools, and for a reliable repair, the program is intended to the inclusion of individual and certified technicians with great knowledge and experience to repair electronic devices.

Apple said it’s important that they first review the Repair Manual to ensure a customer safely performs a repair and then, using Apple Self Service Repair, a customer will place an order for the genuine parts and tools.

Lastly, the company notes Apple is a professional repair provider, where the vast majority of customers provide their devices to certified technicians for a reliable repair with the original Apple parts, which is the safest and most reliable way to get a repair.

Read More:

Leave a Reply

Your email address will not be published. Required fields are marked *